Grand Hyatt Kuala Lumpur Hotel Experience

We booked the Hyatt Kuala Lumpur, Malaysia because it is only walking distance to the Petronas Twin Tower and some other major shopping centres like The Pavilion where nice local food are served.

As we arrived, we were directed to the 39th floor for check-in. The person who check-ed us in was polite and with a smily face too! It is always nice to see the Malaysian Smile!

Off we go to our standard room. We took another lift down to our room as Grand and Park Hyatt’s lobby are normally at the top floor.

As we tap into our room, we saw some Apples and also a small pastry box – The Welcome Gift! The last time we visited here we were provided pink macaroons. therefore we did have a little bit of expectation on our returning visit!

Room

We booked a standard room, here’s what Hyatt has to say about their room:

[themify_quote]Grand Rooms measure approximately 47 square metres and feature an elegant and spacious interior with a contemporary design, creating the ideal accommodation experience for both business and leisure travellers. The spaciousness of the Grand Rooms is further accentuated by floor-to-ceiling windows concept, which grant views of Kuala Lumpur city, and an LCG cube around the bathtub and rain shower that may be adjusted for privacy.[/themify_quote]

We absolutely love the room, the room felt new and properly prepared! Not all 5 stars hotel makes you feel that way.

The room is spacious and there are plenty of space to walk around. We love the design of the room with a round mirror on one side and three paintings on the other. Makes us feel like home.

There were not much of a view from our room. We were quite happy to enjoy the clear blue sky by either lying in bed or relaxing at the couch with a cup of tea. That’s all we need after all. Staying at the heart of the golden triangle means we could walk around and enjoy the view all we want.

We had plenty of space for our clothes and thankfully there is also a safe. It would be perfect if there is also a power plug inside the safe so that we could charge our device. We saw this at Park Hyatt Shanghai and has since been spoilt. First world problem, we know.

The bathroom comes with a bathtub and also a rain shower, as you have also notice, it is considered pretty spacious too.

The glass wall in the bathroom could be adjusted for privacy. We have “turn off” the glass as the photo below.

 

This alarm clock somehow caught my attention.

The room is so photogenic, more photos:

Then we decided to take the first bite of our welcome pastry.

The outdoor swimming pool is a really nice zone out place. We did a few rounds and decided to just lay on the lounge chair. I think it is a saltwater pool. We like that it opens from 6am until 10pm. The staff around there were friendly and attentive too, making sure we have fresh towel and enough bottled water.

Breakfast

Our room came with breakfast. Trust us, we did feast during breakfast, we ate so much that we did not even need to go for lunch!

A variety of food was served. Your typical western breakfast with your personalised omelette or poach egg are available, Canton cuisine, Indian cuisine, Malay cuisine and of course Corn Flakes and milk for the kids. Here’s what we had, and we dare not to show all of them, you will need to go and experience it yourself.

Room Service

We did not ask much, the only request was to have a bucket of ice sent to our room each night so that we could have some ice water after walking around this sunny city!  And yes, we had it sent to us every night, we were satisfied!

Oh yeah, one thing we really like about the Hyatt Kuala Lumpur is they are very generous in providing us mineral water. We have at least 4 bottles of water in our room, there is also some mineral water for grab at the lobby which everyone will pass through before going to the ground floor of the hotel.

Checking Out

There was a small wait during our checkout, possibly we did it right at 12pm, the typical check out time. The staff did apologize for the wait time and then proceed to assist us. It was a smooth check-out process.

Bottom Line

We were very happy with our stay at the Hyatt. Staffs were attentive and we normally see smiles and laughter whenever we walk pass the lobby.

Here’s what we like

• Nice service from staff
• King bed was comfortable
• Close to the Petronas Twin Tower and a walking distance to KLCC Public Transit Train (LRT)
• Amazing breakfast selection and good view too
• GRAB and über are widely available

Grand Hyatt Kuala Lumpur is currently a Category 4 hotel, this will soon change to a Category 3 hotel. Due to Hyatt’s Award chart update starting 1 August 2016 Gold Passport members can redeem award night as below:

• Points only – 15,000 12,000
• Points + Cash – 7,500 + $100 USD 6,000 + $75 USD

I will definitely consider redeeming my stay here. Totally worth it for a Category 3 hotel.

Location

Address: 12, Jalan Pinang, Kuala Lumpur City Centre, 50450 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Tel: +60 3 2182 1234 Fax: +60 3 2182 1288

Email: kualalumpur.grand@hyatt.com

Official website: Grand Hyatt Kuala Lumpur, Malaysia